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Solutions to Medical Transportation

Today, there are many economic factors that affect patients’ ability to gain access to healthcare, however, insufficient medical transportation is proving to be a big factor. 

The reason is some people are unable to drive themselves because of a disability or financial troubles. And there are some local governments that provide funding for medical transportation for people with disabilities or financial constraints. With Agenda Discovery, you can track local city council agendas to see when topics related to medical transportation will be voted upon.

Table of Contents

The Problem

One of the major issues facing the healthcare industry, at this time, is the transportation of patients to their medical appointments. A national study shows that 3.6 million patients have missed their doctor’s follow-up visits each year due to a lack of transportation. Patients with chronic diseases need to go to medical appointments often, whether it be for a check-up, treatment, or testing. However, those individuals are often unable to transport themselves because of their chronic illness. This causes patients to miss, be late, or reschedule appointments, which can drastically affect scheduling within the healthcare industry. It is also causing the satisfaction level of patients to drop when they cannot get to their medical appointments. 


State, County, and City Regulations Regarding Medical Transportation

Right now, states, counties, and cities all have different regulations dealing with transportation. Medicaid is paid for by the federal government, but the state authorities choose how the money is being spent on programs like transportation. All local governments approach their transportation needs differently, some use public transit and some use volunteer driver programs. However, some states do not have their medical transportation under control; thus leading to many administrative scheduling issues.



Recently, the states of California, Arizona, Georgia, Michigan, Tennessee, Virginia, and Missouri have contracted with the rideshare company, Lyft, to transport non-emergency patients to their medical destination. This has cut down patients’ wait time for a ride from an average of 90 minutes, to 7 minutes. Lyft is contracted by local Medicaid directors to make their platform fit the needs of the individual states. Also, some of these states have partnered with special transportation medical companies to transport patients who need ambulatory services. Some of the companies include MedStar Medical Transport, MTM, Veyo, and more. These companies schedule patients who require medically assisted transportation with an ambulance or other medical support. 


Use Agenda Discovery

If you are in the medical industry or run a business that is in the healthcare industry, you need to be aware of any local government policies that are being voted upon regarding the use of medical transportation. Request a demo of Agenda Discovery today to get started.


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